Receive your rates notices by email

We are calling on our customers to register an email address and ‘opt-in’ to receive rates notices electronically. With the increased cost of postage and longer delivery times, electronic delivery will be timelier, convenient, and will help Council reduce its carbon footprint.

By opting in for electronic delivery of information, you will now receive your rates notices as an attached PDF sent to your nominated email address. You will no longer receive a physical copy by regular post. This service will provide a faster, more reliable and environmentally friendly alternative to paper copies.

Please complete the online form below.

Please list all Property IDs for each property that is owned in the Southern Midlands Council area.

Please list the property that your own that you would like updated with the current details.

Privacy Statement

The personal information on this form is required by Council for updating records. We will only use your personal information for this and related purposes. If this information is not provided, we may not be able to deal with this matter. You may access and/or amend your personal information at any time. How we use this information is explained in our Privacy Policy below.

View the Southern Midlands Council privacy policy.

Terms and Conditions

1. Council is required by legislation to send you both an electronic and paper Annual Rates Notices.

2. Council will no longer mail paper Instalment notices to you, or any person to whom paper notices for the nominated property were previously sent.

3. All future Rate Notices and Instalment notices will be in the form of an attached PDF send to the email address nominated by you.

4. You must advise any other person to whom the paper notices are currently being sent that they will no longer receive a paper notice as a result of your request. Council will not be responsible for providing this notification.

5. You agree that you are deemed to have received the email when it reaches your internet service provider, whether or not you have opened or read the email.

6. You agree that you will retain the Annual Rates and Rate Instalment notice information yourself electronically or by printing it. Council will only reissue notices that have been emailed as a user pays service and a fee may be payable.

7. You can withdraw your request for email delivery of notices at any time by deregistering on Council’s website.

8. You are responsible for keeping your email address and phone numbers up to date with Council. If you change your email address you must deregister and reregister with your new details.

9. The delivery of notices via email will be cancelled if any owner of the nominated property or their authorised agent requests cancellation.

10. Upon withdrawal or cancellation of the email delivery service, Council will commence sending paper notices to the last advised mailing address for that property.

11. If Council receives a ‘bounce-back’ notification from your email address, a paper Rates Instalment notice will be sent to your last advised mailing address for the property. If two or more consecutive ‘bounce-backs’ occur, Council may cancel the request for email delivery of notices for that property. An ‘out of office’ notification will not be considered a ‘bounce-back’ notification.

12. Using an ‘out of office’ or similar notification for change of email address will not be deemed sufficient to have advised Council for a change of email address as Annual Rates and Rate Instalment notices are sent from a mailing house and not directly from Council.

13. If you fail to pay an electronic Rate Instalment notice within the required time then Council may, without further notice to you, commence debt recovery for the outstanding amount.

PLEASE NOTE: In the event that debt recovery is commenced on the assessment Council may cancel your registration and future notices will be posted to your recorded mailing address.

Return to the Southern Midlands Council website.